The MX1 also supports ISATA and comes with the required parts to fit inside the computer to allow a ISATA connection and Faster Data Transfers. The MX1 is Actively Cooled so the HDD will never overheat which is one of the biggest killers of them and the Circuit Board that goes between the USB Lead and the HDD. Ideally you should use a USB Enclosure like this one If it passes the Second Test you can then go about recovering your Data but you will need to replace the Enclosure. If Seatools fails the HDD it’s Either Dead or the USB Interface Card is damaged and you then need to open the case remove the HDD and test in a Computer. However if this is not in a Seagate Enclosure open the Enclosure and fit the HDD to a Computer to test. So you need to click on the Free Agent if it is a Free Agent Drive and so on. But you will need to get the correct Test Utility so if this is in a Seagate Enclosure you will need to pick that Type of External HDD Any further recommendations are appreciated I will also be checking in with Seagate to see if this is a common problem with their drives. I would hate to find out that there is a physical problem with the drive because it is relatively new with minimal use. I did not run a full Diagnostic Test because this was only a trial evaluation. If you ARE experiencing a data loss situation, you should run the applicable tools in the Data Recovery category to recover lost data. Run the Full Diagnostic Test, from the DriveTests tool, on the drive containing the partition to verify if your drive has any physical problems. Partition test for drive F failed, critical system structure errors have been found. O On Track Option Easy Recovery Professional: Test Results: Partition test for volume F: Failed! O File Recovery for Windows: Drive appears but cannot perform any task on it. O Davory: When scanning for drives, I got the following message, ?Error #10? O Archive Partition Recovery: Doesn?t show drive O PC Inspector: When checking the Bios and scanning for drive ?NT read error 2, drv: 129 LBA:0 blocks:1? O Seagate Tools: Could not find the drive I am not sure how the HDD became corrupted but windows basically failed to find the directory path in the middle of a file transfer.Īs to your recommendations, I tried the following programs with evaluation copies to check if they could detect the error: Seagate however recommend 1365 but as they are the ones selling it that isn’t surprising. However because I use this type of software a lot it’s paid for itself many times over by now, for a cheaper option Spin Rite from Gibson Research or Stella have both very good reputations by other TR members. Personally I prefer the On Track Option but it’s anything but cheap. Win Hex should only be considered for use by someone who knows Hex Inside Out while Davory is a great cheap General Purpose Application. While the last 2 are from the same company they are very different products. Shutting down the computer with the external drive running does not shut down the external drive correctly it just removes the power from it and will eventually cause the Partition Information to disappear.Īs for loosing the Data on the Drive depending if the drive still actually works you can use any Data Recovery Application to recover your Data here is a short list of some that are available though you should use Seatools first to test the HDD to make sure that it is actually working. To see what is actually being shown as present not My Computer.īut my best guess is that you either have shut down the computer without using the Safely remove Option First or you have unplugged the HDD without using the Safely Remove Option and the partition Information has been corrupted.
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